Our service is back to normal | See our coronavirus FAQs.
The John Lewis Partnership includes John Lewis, Waitrose and John Lewis Financial Services. We’d love to keep you up to date with exciting offers and news about our products and services. We’d like to do this by email, post, SMS or phone but only if you would like us to. Your privacy is very important to us which is why we make sure you’re always in control of what we do with your personal information.
This is our simple customer contact promise:
Tips and guidance to help you get the best out of your products
News to help you make informed choices in the things you buy
Details of new products and services
Special customer offers from companies within the John Lewis Partnership
Or simply, to get your feedback
Please do let us know if your details change so that we can continue to stay in touch. If you have any questions about how we are using your information please contact us.
We'll be open again in
We are limiting the number of orders we take each day during this period of unprecedented demand. Our customers and their pets remain our priority and taking this measure means we can continue to deliver happiness from head to tail.
Please do pop back again a little later.