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Waitrose Pet and Cookies

So that you can make full use of the personalised features on our website, your computer, mobile phone or other device (all referred to here as device) will need to accept cookies.

Here you can see what cookies may be sent to your device by Waitrosepet.com and what we use each cookie for. You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

Essential
Technical
These are essential cookies that support the technical functionality of our website.
Domain Cookie Name Description Scope and Expiry
pages.eml.waitrose.comASP.NET_SessionIdThat is a cookie that ASP.NET uses to store a unique identifier for a site visit. ASP.NET is a Microsoft framework for building websites. Example content: "hbu0fu4t20jg3e0wmvoin5fr"Session
www.waitrosepet.com.ASPXAUTHThis cookie is used to determine if the user is authenticated. The data in the cookie is encrypted and cannot be decrypted by a 3td party. Example content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ession
www.waitrosepet.comBasketCookieContains current user's top-level shopping basket information, such as basket total and item count. Example content: "BasketToken=&BasketTotal=0&BasketItemCount=0"Session
www.waitrosepet.comsourceContains the name of a partner website where the visitor has been directed from, if applicable. Example content: "waitrose.com"Persistent, 1 month
www.waitrosepet.comStatsCookieContains current user's top-level shopping statistics and preferences, such as number of orders, days since last order, preferred delivery method etc. Example content: "NumberOfOrders=0&CustomerType=New&NumberOfDaysSinceLastOrder=0&DeliveryMethod=&PaymentMethod=&CouponCode=&OrderDiscount=0&OrdersInLast90Days=0&lifetimeCustomerValue=0"Session
www.waitrosepet.comX-Mapping-{random text}This cookie is used by to balance the load on each of the web servers the website runs on. The data in the cookie is encrypted and cannot be decrypted by a 3rd party. Example content: "E1484D65C52F41674C12819612FF0E9E"Session
Analytics/Performance
Google Analytics
We use Google Analytics for tracking and reporting of website traffic. This information can be used to gain customer insight and improve the way our site works. Google Analytics does not collect any personal information.

For Privacy Policy click here.

To opt out of the cookies click here.

Domain Cookie Name Description Scope and Expiry
.google.com SIDCC Security cookie to protect users data from unauthorised access Persistent, 66 days
.waitrosepet.com _ga This cookie allows to uniquely identify website users. It contains a randomly generated number associated with the visitor and is used to calculate visitor, session and campaign data for site analytics. Example content: "GA1.2.1620520034.1522825006" Persistent, 2 years
.waitrosepet.com _gat This cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. Example content: "1" Persistent, 10 minutes
.waitrosepet.com _gat_UA-{########-#} This cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. Example content: "1" Persistent, 10 minutes
.waitrosepet.com _gid Used to distinguish users and pages visited, with a timestamp. Example content: "GA1.2.903486210.1522793519" Persistent, 24 hours
MARU Group / eDigitalResearch
Our business partner MARU (previously known as eDigitalResearch) invites our visitors to take part in a survey of their experience when using the Waitrosepet.com website. We use this survey to priorise our ongoing web improvements. Cookies are used in this process to ensure we get a represenative sample of visitors for our research and that no individual visitor is unfairly asked to participate in the survey.

For Privacy Policy click here.

Domain Cookie Name Description Scope and Expiry
.edigitalsurvey.com __cfduid The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any particular user id in and does not store any personally identifiable information. More info on CloudFlare can be found on their site. Persistent, 1 day
.edrcdn.com __cfduid The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any particular user id in and does not store any personally identifiable information. More info on CloudFlare can be found on their site. Persistent, 1 day
.www.waitrose.com ecos.dt This cookie is updated every half a second with the current date and time. It tracks the latest point in time a customer is present on our website, and is used to accurately trigger exit surveys. Example content: "1522793527673" (a timestamp) Session
.www.waitrosepet.com ecos.dt This cookie is updated every half a second with the current date and time. It tracks the latest point in time a customer is present on our website, and is used to accurately trigger exit surveys. Example content: "1522793527673" (a timestamp) Session
.www.waitrosepet.com eds This cookie is only set if a visitor is invited to participate in a survey. It stores no identifiable information. It contains pairs of survey IDs and date+time when the visitor was last invited to participate in each survey. Example content: "INS-vi42-303388996:265076283-1522793684^709016667-1522793684" Persistent, 3 months
www.waitrosepet.com edr_sc_tst Persistent, 1 day
Monetate
We're constantly working to optimise our website for customers, so that you view what's most relevant to you. These cookies are used to power our testing tool that allows us to show different versions of the same page to different visitors, so we can assess which page layout is best.

For Privacy Policy click here.

Domain Cookie Name Description Scope and Expiry
.waitrosepet.com mt.pevt Allows us to test various improvements and measure their effectiveness Example content: "mr=t1521626157&mi='2.725000097.1523782208144'&u='http://www.waitrose.com/'&e=!(xi)&ii=!('3,2,41335,,,1523782234,3,1523782252')&eoq=!t" Session
.waitrosepet.com mt.v Allows us to test various improvements and measure their effectiveness Example content: "2.725000097.1523782208144" Persistent, 2 years
Targeting/Advertising
DoubleClick by Google
We use DoubleClick Digital Marketing platform in order to provide our customers with the most relevant advertising across screens and channels, including search ads in Google, Yahoo and Bing. Cookies set up by DoubleClick track browsing habits and activity, and allow us to measure ad performance. Please refer to this link to find out how to opt out of personalised ads.

For Privacy Policy click here.

To opt out of the cookies click here.

If you are in the UK, you can opt out of seeing online interest-based ads from participating companies through the European Interactive Digital Advertising Alliance.

Domain Cookie Name Description Scope and Expiry
.doubleclick.net IDE This cookie holds information that allows DoubleClick to determine which advertiesements have been shown on a device. Example content: "AHWqTUkWuve80YgUoEqXZVY8ScyXyoR1SrUbBwq3iiGkKJyUSiEmeZg0-nKKRyQr" Persistent, 2 years
.doubleclick.net test_cookie Used to check if the user's browser supports cookies. Example content: "CheckForPermission" Session

How to manage cookies in your browser

Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.

However, if you wish to restrict, block or delete cookies from Waitrosepet.com – or any other website - you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

Please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

Most modern browsers will allow you to:

·         See what cookies you've got and delete them on an individual basis.

·         Block third party cookies.

·         Block cookies from particular sites.

·         Block all cookies from being set.

·         Delete all cookies when you close your browser.

 You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Digital Products and Services for these reasons.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately. This is discussed in more detail below.

The links below take you to the ‘Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Internet Explorer

http://support.microsoft.com/kb/196955

Firefox

http://support.mozilla.org/en-US/kb/Cookies

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Safari iOS

http://support.apple.com/kb/HT1677

Android

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Blackberry

https://uk.blackberry.com/legal/cookies

Windows Phone

http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

Third-party cookies

When you are on Waitrosepet.com. you may notice that there is content from other websites - for example a video from YouTube or a store locator map from Google. We may also provide you with the opportunity to share information with others using social networks such as Facebook. We add this content from time to time to improve the user experience. As a result, you may be sent cookies from these other websites. Waitrose does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.

Managing advertising cookies

Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our services. This just means that the advertising you see will not be as relevant or customised to you.

However, if you still want to opt out of these third party advertising cookies, you can do this by visiting the Interactive Advertising Bureau's website www.youronlinechoices.com/uk which lists all ad serving cookies that are currently set on your device and tells you how to opt-out from each of them. Please note that this website lists many more networks than those used at Waitrosepet.com.

We have also set out links to some of the specific partners we work with who set cookies on our websites, and therefore on your computer, each of which have instructions on how to opt out of their cookies.

Please remember that if you choose to opt out of targeted advertising from a specific company or via www.youronlinechoices.com, it only applies to the web browser on the device you are using. You will therefore need to follow the same process on every device you use or different web browser that you use to exercise the same choice.

Further information about cookies

If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.

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